ROI Options, a supplier of purpose-built options for nonprofit organizations, and FlexPay, a FinTech firm addressing points within the card funds system that trigger declined transactions, announce a partnership that may remedy failed funds and involuntary sustainer churn for nonprofit organizations.
The partnership between ROI Options and FlexPay is pushed by a shared imaginative and prescient to scale back the issue of involuntary sustainer churn attributable to points within the card funds system that end in false declines. Nonprofit organizations depend on cost authorizations from their sustainers to attain their missions however, sadly, face a median 9% decline price on reputable recurring funds.
This partnership will permit ROI Options’ shoppers to instantly entry FlexPay’s best-in-class failed cost restoration platform via its Revolution CRM product. FlexPay’s restoration answer is exclusive within the market. It combines AI-powered restoration processes with behavioral science-powered buyer engagement packages to ship the best declined card cost restoration price.
“Partnering with FlexPay was an apparent alternative for us,” mentioned Cindy Hickman, Senior Director of Product at ROI Options. “By integrating FlexPay into Revolution CRM, we will help nonprofits remedy one of many largest sources of sustainer churn they face and ship elevated monetary effectivity. At ROI Options, we care deeply about sustainer retention and satisfaction. We now assist our shoppers keep away from involuntary churn via Flexpay, and voluntary churn with our MiLo Intelligence loyalty scores, delivering a seamless cost expertise whereas rising very important supporter income streams.
“The FlexPay crew is thrilled to offer our answer to ROI Options and their nonprofit shoppers to assist them higher obtain their missions,” commented Ray Watson, SVP of Partnerships at FlexPay. “This integration allows seamless information processing and swift restoration of failed transactions from the sustainers dedicated to supporting the causes that matter to them.”
Cindy Hickman added, “Our shoppers are desirous to implement FlexPay’s failed cost restoration answer. They acknowledge the platform’s immense worth in lowering churn and rising donation income for his or her organizations.”
This collaboration underscores a shared dedication to enhancing monetary stability and donor relationships throughout the nonprofit sector.
The previous press launch was offered by an organization unaffiliated with NonProfit PRO. The views expressed inside don’t instantly replicate the ideas or opinions of the employees of NonProfit PRO.
